The export won't run
The export button is disabled
Every document in the batch must show Ready. One document showing Needs input or Supplier unmatched blocks the whole batch.
Look down the document rail for the non-Ready pill and fix that document, or drop it from the batch and export the rest.
An error message appears instead of a download
When an export can't be produced, no file downloads — the reason appears as an on-screen message instead:
| Message | Meaning |
|---|---|
nothing to export — all selected documents are blocked or unresolved |
Nothing in the batch is exportable. Fix the flagged documents. |
no documents selected |
The selection was lost. Re-select and try again. |
select at most 100 documents |
Batch limit. Split it. |
batch export applies only to file export targets |
Your target is push-only (AutoCount Cloud). Push instead of exporting. |
no exportable documents found |
The selected documents no longer exist or aren't yours. Refresh and re-select. |
not authorized |
Your session expired. Sign in again. |
Validation messages by target
These appear on the document, and block it from the export file.
SQL Account (eStream)
| Message | Fix |
|---|---|
| "SQL Account requires a counterparty Code" | Pick the supplier. |
| "Line needs ItemCode or Account" | Give the line an item code. |
| "Line needs a Description_DTL" | The line description is empty. Type it in. |
| "Missing/invalid Qty" | Enter the quantity. |
| "No DocNo — one will be generated" | Warning only. Nothing to do, but entering the real invoice number is better for reconciliation later. |
SQL Account ARAP
| Message | Fix |
|---|---|
| "ARAP requires a supplier Code" | Pick the supplier. |
| "ARAP requires a DocNo (invoice no)" | Enter the supplier's invoice number. |
| Needs accounts warning | Lines have no GL account. Assign accounts in the workspace, or set a fallback GL account in Settings → Export policy. |
AutoCount Cloud
| Message | Fix |
|---|---|
| "AutoCount requires a supplier (creditor) Code" | Pick the supplier. |
| "AutoCount requires the supplier invoice no" | Enter the invoice number. |
| "Line sum 1,240.50 ≠ document total 1,245.00 — fix in review" | Reconcile the lines. See A document is Blocked. |
| "N line(s) have no GL account — assign accounts in Prepare" | Assign GL accounts to those lines. |
"Export failed — please try again."
A generic failure. Try once. If it repeats with the same batch, try exporting one document from that batch to find whether a single document is the cause, then contact support with that document id.
The file exported but SQL Account rejects the import
beres produced a valid file; your accounting system disagreed with its contents. Usually one of:
- A supplier or item code that exists in beres but was deleted or renamed in the accounting system. Re-sync your master data.
- A document date in a closed accounting period.
- A duplicate invoice number your accounting system already holds.
The accounting system's own error message names the offending row — start there.